Important characteristics of Skinner's (1957) definition a mand:
General examples include: commands, requests, orders, prayers, questions, advise, warnings, asking permission, wishing.
(The response to be analyzed is in bold text.)
The first item is not an example of a mand. The speaker is John. He did something (said "spoon") and his behavior produced a reinforcing consequence (confirmation). We classify his behavior as verbal because its reinforcing consequence was mediated by a listener (his mom). However, his behavior was likely under the control of a nonverbal SD (the funny looking spoon) rather than any particular establishing operation related to the spoon.
The second item is an example of a mand. Again, the speaker is John. He did something (said "spoon") and his behavior produced a reinforcing consequence (a spoon). We classify his behavior as verbal because its reinforcing consequence was mediated by a listener (his mom). In this case, his behavior was likely under the control of an establishing operation (the soup minus spoon condition), the defining feature of a mand. This establishing operation temporarily enhanced the effectiveness of a spoon as an reinforcer and brought to strength responses ( saying "spoon") that typically resulted in being given a spoon in the past.