Course Tutor
An important person in an Athabasca University course is the course
tutor. The name, telephone number, and email and postal addresses for
your tutor for this course are provided in the tutor letter. If you
have chosen to have your Athabasca University letters printed and
mailed to you, you will receive your tutor letter through Canada
Post. If you have chosen the AU e–letter delivery method for your
letters, you will need to access this letter online from your myAU
student portal. E–letters do not arrive via email. It is your
responsibility to check your e–letters on a regular basis. Read
through the e–letter information provided on your myAU portal to be
certain that you understand how to access your tutor letter.
Regardless of the method you have chosen to receive the tutor
letter, if you do not receive your tutor letter before your contracted
start date, please contact Learning Services—Tutorial by calling
1–800–788–9041 (ext. 6196) or 1–780–675–6196 as soon as possible. You
may also contact Learning Services—Tutorial by sending an email
message to tutserv@athabascau.ca.
The tutor letter will help you become acquainted with your tutor
and will provide information on your tutor’s schedule. If you have not
yet received a call from your tutor, do not hesitate to make the first
call yourself. If you live in Canada or the United States, you may
call your tutor, toll free, during his or her tutoring hours,
following the information provided in the tutor letter. If you live
outside of Canada or the United States, please refer to the tutor
letter and the current Athabasca University Calendar for
information on calling your tutor. You may find it useful to schedule
a regular study period when your tutor is available so that you can
call him or her when questions arise. If you are unable to take
advantage of the regular tutoring hours, contact your tutor or the
course coordinator to determine whether you can make alternative
arrangements.
Your tutor is your main contact with the University while you are
enrolled in this course. In addition to answering your questions
concerning the course material, your tutor will mark your assignments
and exams, and will suggest review and remedial activities if you have
problems with the course work. Be assured that your tutor will do his
or her best to assist you in every way to understand and appreciate
the material in this course.
Students who maintain regular contact with their tutors are
generally more successful in their studies than are those students who
do not maintain regular contact. You are strongly encouraged,
therefore, to consult with your tutor on all matters that might affect
your study. Your tutor may not always have an answer for you, but he
or she will know where to find it.
For handy reference, use the space provided below to record
information on your tutor.
Tutor’s name: _______________________________________
Postal address: _____________________________
Email address: ______________________________
Telephone number: ___________________________
Tutoring days and hours: ____________________________
In contacts with your tutor, on assignments, or in any
correspondence or other contact with the University, you are asked to
provide your student ID number. Record this number in the space
provided below. Your student ID number will assist in processing
requests, grades, and administrative matters more quickly.
Student ID number: __________________________
The personal information and records collected and maintained by
the University as a result of a student’s registration in this course,
such as completed assignments and examinations, electronic
communications, and correspondence, are subject to University policies
and the privacy and access provisions of the Alberta Freedom of
Information and Protection of Privacy Act.
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